Delivery Information
See Shipping and
Despatch section.
Only one discount code
per order can be used at a time. If a discount code is not applied then it is
at our discretion if the code is applied to the order.
BY-LAMP delivers to
destinations world-wide.
We use selected
couriers and have various delivery options available.
Orders
are delivered by courier. Our couriers require a signature and operate
between 9am and 5pm on weekdays, so please specify an address
where someone will be able to sign for your order between these hours,
alternatively have your order delivered to your work address. Our courier
services are fully trackable.
Please note that any
items sent by UPS usually arrive within 3-8 days, UPS stipulate that
only items still not delivered after 15 working days can be officially
classified as lost.
STUDIOBYLAMP will make every effort to deliver within the time
stated but we will not be liable for any loss caused to you by late delivery,
so please try to order with enough time to prevent disappointment particulary
in the busy Christmas season.
Delivery
outside the EU may be subject to local import taxes, which are your
responsibility where they apply. If so, the shipping company should advise you
the charges due or else you should consult your local customs office.
The above does affect
your statutory rights as a consumer.