Delivery Information

See Shipping and Despatch section. 
Only one discount code per order can be used at a time. If a discount code is not applied then it is at our discretion if the code is applied to the order. 
BY-LAMP delivers to destinations world-wide. 
We use selected couriers and have various delivery options available. 
Orders are delivered by courier. Our couriers require a signature and operate between 9am and 5pm on weekdays, so please specify an address where someone will be able to sign for your order between these hours, alternatively have your order delivered to your work address. Our courier services are fully trackable.  
Please note that any items sent by UPS usually arrive within 3-8 days, UPS stipulate that only items still not delivered after 15 working days can be officially classified as lost. 
STUDIOBYLAMP will make every effort to deliver within the time stated but we will not be liable for any loss caused to you by late delivery, so please try to order with enough time to prevent disappointment particulary in the busy Christmas season. 
Delivery outside the EU may be subject to local import taxes, which are your responsibility where they apply. If so, the shipping company should advise you the charges due or else you should consult your local customs office. 
The above does affect your statutory rights as a consumer.
 

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